178 E. Pasquiset Trail - Charlestown, RI 02813
Why would I want to book through one of your preferred tour operators?
The benefit is that the professional is responsible for coordinating all the elements of
your trip ie. the bus company, the Nordic Lodge, the casino, the shopping area, the
hotel- whatever your needs are. This leaves the group leader with the biggest job of all
which is to market the trip and sell the seats.
I just want to buy a ticket on a bus coming there?
Can I take a bus there without organizing my own trip?
There is no public transportation that comes directly to the Nordic Lodge. The following
companies sell individual seats on their busses. They usually have 3 or 4 dates each per
season to choose from. Contact them directly to see when they have trips planned and
where their pick ups are.
How can I best market my trip?
Facebook and other forms of social media are a great way to inform those in your circle
of your plans. E-blasts are another good way to let folks know what you’re doing.
Why does my contract indicate an arrival time ½ hour before dining is to begin?
Arrival is expected ½ prior to dining. This provides time for the bus to be greeted in the
parking lot and for the guests to use the facilities, stop at the bar and gift shop or enjoy
our beautiful grounds for a few minutes prior to dining. It is also ensures that the full
2 hours of dining can be enjoyed in the event that the group is running a few minutes late.
What happens if my final count is a few more or less than contracted number?
Simply email your final passenger count including the ages breakdown of any children
and a revised final invoice will be provided. We suggest doing this at least 3 weeks before
your trip so that there is plenty of time to remit the final payment which is due at least
2 weeks prior to arrival.
What happens if my group arrives early?
The group is welcome to enjoy our grounds before and after dining. The bar and lounge
are open 1 hour prior to the dining room so guests are welcome to enjoy those facilities
while waiting. We will do our best to seat the group early if possible.
What happens if my group arrives late?
The Nordic Lodge will always do it’s best to honor the 2 hour dining time. Due to other
bookings and walk in guests requiring space immediately after, this is not always possible.
In the event of unexpected circumstances (mechanical difficulties, heavy traffic, etc)
a courtesy phone call is requested. Please call us as soon as a late arrival becomes
What if I have to cancel?
The initial deposit is non refundable and non transferable. All additional payments
received will be refunded should cancellation occur more than 90 days in advance of
reservation. If cancellation occurs less than 90 days in advance, all deposits are forfeited.
Reservations made within the 90 day time period automatically forfeit all deposits should
What if my passenger count falls below the minimum of the 20 guests required to make
If a reduction in group size results in less than 20 persons attending, deposits will be
What happens if more guests want to come after I have sent in my final payment?
Payment for additional guests in attendance on the date of reservation is the responsibility
of the group leader. Please inform the greeter of the actual count upon arrival and they
will radio in that number and we will prepare the seating accordingly. Once the group
is seated and the count is confirmed, an invoice will be provided. Seating is only
guaranteed for the number of guests paid for in advance.
What happens if someone cancels after I have sent in my final payment?
There are no refunds inside of 2 weeks. If late cancellation occurs, the group leader s
hould make every effort to resell the seat.